Privacy Policy
At PoundLedgerix ("Company", "we", "us", or "our"), safeguarding your personal information and maintaining transparent data practices is central to our operational integrity. This Privacy Policy details the types of information we collect, the legitimate legal bases on which we process it, and your statutory rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller Information
PoundLedgerix acts as the Data Controller responsible for your personal data collected via poundledgerix.space. If you have any inquiries regarding data protection, you may reach our designated Data Protection Officer at:
Address: Park Row 163, EC4N 7BJ London, United Kingdom
Email: [email protected]
Telephone: +44 20 7946 3781
2. Categories of Information We Collect
Depending on your interactions with our web portal and analytical tools, we may process the following categories of personal information:
- Identification & Contact Data: Name, professional title, email address, phone number, and physical correspondence address when you contact our support desk or request platform information.
- Technical & Log Data: Internet Protocol (IP) addresses, browser type, operating system version, referral headers, access times, pages viewed, and device identifiers collected automatically when accessing the site.
- Operational Telemetry: Anonymized interaction metrics, user interface preference states, calculation parameters selected in public widgets, and error logs for diagnostic optimization.
- Communication Records: Transcripts of customer care emails, requests for demonstration access, and feedback communications.
3. Legal Grounds and Purposes for Processing
We process personal data only when lawful under UK data protection frameworks, including:
- Performance of a Contract: Providing platform software features, responding to user-initiated service requests, and maintaining account access.
- Legitimate Interests: Protecting our systems against cybersecurity threats, verifying bot mitigation measures, debugging architectural software, and enhancing trading algorithm performance.
- Compliance with Legal Obligations: Preserving technical records to adhere to statutory accounting, audit, anti-fraud, and compliance guidelines applicable in the United Kingdom.
- Consent: Sending voluntary informational bulletins or utilizing optional analytical cookies where explicit consent has been granted.
4. Data Sharing and Third-Party Disclosures
PoundLedgerix does not sell, rent, or trade your personal information to third parties for commercial marketing purposes. We disclose data solely under strictly controlled conditions:
- Service Providers: Cloud hosting facilities, security filtering services, content distribution networks, and telecommunications providers acting under confidentiality obligations.
- Regulatory and Law Enforcement Authorities: When mandated by court order, statutory regulation, or valid governmental subpoena to prevent criminal activities or protect critical infrastructure.
- Corporate Restructuring: In connection with any merger, consolidation, sale of corporate assets, or transition of service, where the transferee assumes identical obligations under this Privacy Policy.
5. International Data Transfers
While our core database architecture is centered in the United Kingdom and the European Economic Area, certain technical service partners may operate nodes internationally. In all such cases, we ensure adequate cross-border transfer safeguards, including UK International Data Transfer Agreements (IDTA) or standard contractual clauses approved by the Information Commissioner's Office (ICO).
6. Retention and Data Minimization
We retain personal information only for as long as is strictly necessary to fulfill the operational purposes set forth in this policy, settle customer inquiries, resolve technical disputes, and comply with UK statutory retention schedules. Once records are no longer required, they are permanently expunged or irreversibly anonymized.
7. Your Statutory Rights
Under UK data protection law, you enjoy comprehensive rights regarding your personal records, including:
- Right of Access: Request a copy of the personal information we maintain concerning you.
- Right to Rectification: Request correction of inaccurate or incomplete records.
- Right to Erasure: Request the deletion of your personal data under certain qualifying circumstances ("right to be forgotten").
- Right to Restrict or Object to Processing: Limit or challenge the processing of your data based on legitimate interests.
- Right to Data Portability: Obtain your digital records in a structured, machine-readable format.
To exercise any of these entitlements, please contact our team at [email protected]. You also retain the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
8. Policy Revisions
We review and update this Privacy Policy periodically to accommodate evolving technological standards and regulatory changes. Any updates will be published with an adjusted revision date. We encourage regular review of this page.